Client Support / Communications

In response to the continued growth of their business, Empire Management Group is looking for a Client Support/ Communications Specialist to serve the Philadelphia area. The successful candidate will be assigned an external existing customer and new customer base that our clientele provides for us.

Entry Level Client Support / Communications Specialist Responsibilities:

• Provide onsite, sales, and client relations to a consumer base
• Comfort working with iPads and tablet-based software
• Work with the Territory Sales Representatives to secure new clients and to protect existing clients from competitors
• Attend large, high-profile (virtual) conferences as required
• Attend and present to prospective clients
• Responsible for the accuracy of all paperwork for new customer accounts.
• Work with the Director and Sales Management team to effectively build client revenue and set sales goals
• Provide onsite and in-field services to Clients including sales, promotional services, and customer service on products offered
• Represent Empire Management Group and our clients in a professional and business manner

Client Support / Communications Specialist Candidate Qualifications:

• 1 year of account management/customer service/sales experience
• Must be able to follow directions and work as a team
• Tech skills to include tablet navigation, spreadsheet, email, and internet usage
• Superior organizational skills - able to manage multiple priorities simultaneously
• Must have strong oral communication skills
• Exceptional persuasion, customer engagement, and sales skills

***Full Training is provided for all positions***

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